Refund Policy

At, your satisfaction is our top priority. We have therefore laid out a clear refund policy to accommodate your needs.

  1. Refunds for eligible purchases:
    • Customers have the right to request a refund within 15 days of making their purchase, provided the service(s) purchased have not been used or have not commenced.
  2. Refund Procedures:
    • To request a refund, please contact our customer support team at with your order number, purchase details, and a brief explanation about the reason for the refund request. Our team will then assess your request and inform you of the outcome.
  3. Refund Exceptions:
    • Refunds will not be granted for any digital products, customized items, or any items that have already been used or accessed, unless there is a specific defect or issue with their quality or delivery.
  4. Processing Time:
    • Approved refunds will be processed within 3 business days. The refund amount will automatically be credited to the original method of payment used during the purchase.


Cancellation Policy

At, we understand that sometimes customers may need to cancel their subscription. Our cancellation policy aims to accommodate these changes while minimizing any inconvenience to our business.

  1. Subscription Cancellation Requests:
    • Customers may cancel their subscription at any time. However, to avoid being charged for the next billing cycle, users must cancel before the renewal date (this date can be found in the customer’s account settings).
  2. Cancellation Procedure:
    • To cancel a subscription, please follow the cancellation steps in your account settings or contact our customer support team at [your email address] with your subscription details and a brief explanation about the reason for the cancellation request. Our team will process your request and inform you of the outcome.
  3. Partial Refunds on Cancelled Subscriptions:
    • If a customer cancels their subscription in the middle of a billing cycle, they are not entitled to a partial refund for the remaining unused days of the month. However, the customer will still have access to the service(s) until the end of the current billing cycle.
  4. Subscription Reactivation:
    • Users who wish to reactivate their subscription in the future can do so through the account settings at any time. The subscription will remain inactive until the customer chooses to reactivate it.

Please note that reserves the right to modify these policies without prior notice. By subscribing to our services, customers agree to abide by these policies.